All appointments with CraftoftheAir are conducted remotely to provide you with the utmost convenience unless otherwise specified and booked for on-site services. Remote sessions incorporate video interaction; however, if you prefer a non-video format, please inform us in advance.

Payment Policy:
All consultations are pre-paid at the time of booking. Payment must be received before the scheduled session begins. If payment is not received, the appointment will not be confirmed.

Cancellation and No-Show Policy:
Cancellations made less than 48 hours before the scheduled appointment are non-refundable. In addition, rescheduling options will not be provided within this window. Failure to honor the scheduled appointment time will be treated under this policy. No-shows will be charged the full rate of the session.

Technical Requirements:
For an optimal experience, please ensure you have access to a smart device with a reliable internet connection. If you experience technical difficulties that prevent the session from proceeding, we will attempt to reschedule. However, if the issue cannot be resolved, the cancellation policy will apply.

Document Requirements:
For some consulting sessions, the following documents may be required: Agreement for Consulting Services, Mutual Non-Disclosure Agreement (NDA), and Legal Responsibility Clause (LRC). Please ensure these are signed and returned prior to the session. Failure to comply may result in delays or cancellation of the consultation.

CraftoftheAir Disclaimer Regarding FAA 14 CFR Part 147

CraftoftheAir and its associated services are not approved under FAA 14 CFR Part 147 and do not provide or fulfill mandated FAA training hours. CraftoftheAir does not offer FAA-recognized training programs nor certification services under Part 147. All tutoring and consulting services are designed to support individual learning or business-related aviation projects.

Our tutoring materials reference FAA-H-8083 General, Airframe, and Powerplant handbooks and manuals. While our services are performed by FAA-licensed A&P professionals, we cannot guarantee that tutoring or consulting will result in academic, professional, or operational success. Our services complement, rather than replace, formal FAA training programs.

Limitation of Liability:
While CraftoftheAir strives to provide accurate and valuable information, we cannot guarantee specific outcomes, including exam results, certifications, or operational success. Clients are advised to seek further advice from FAA-licensed professionals for legal, operational, or compliance matters.

CraftoftheAir does not offer legal advice, engage in legal transactions, or participate in any activities that conflict with local, state, or federal laws. Clients are encouraged to consult with licensed legal professionals for any legal matters.

CraftoftheAir Limitation of Liability

CraftoftheAir’s liability for any claims arising out of the provision of services will be limited to the total fees paid for the service in question. We are not liable for indirect, special, incidental, consequential, or punitive damages arising out of your use of our services. This includes but is not limited to loss of business, revenue, or data, or any other type of damages resulting from reliance on information provided during consultations.

By engaging our services, the client acknowledges and accepts this limitation of liability.

CraftoftheAir Non-Disclosure Agreement (NDA)

CraftoftheAir may require clients to sign a Non-Disclosure Agreement (NDA) prior to engaging in certain consulting sessions. This agreement is designed to protect both CraftoftheAir and the client from the unauthorized sharing of sensitive information, including proprietary systems, business strategies, and intellectual property.

The NDA ensures that all confidential materials shared during the course of the consultation are protected from disclosure and misuse. All proprietary or sensitive materials, including technical specifications, maintenance data, and any other confidential information, must not be disclosed to third parties without the prior written consent of the disclosing party.

Duration:
The terms of the NDA remain in effect for a period of two years after the conclusion of the consultation or as otherwise specified in the agreement.

CraftoftheAir Indemnity Clause

The client agrees to indemnify, defend, and hold harmless CraftoftheAir, LLC and its employees, agents, and contractors from any and all claims, losses, liabilities, costs, damages, and expenses, including legal fees, arising from or related to the use of services provided. This indemnity includes claims resulting from the client’s actions, errors, or omissions during the consultation or the application of advice provided by CraftoftheAir.

This clause applies regardless of whether the client is acting individually or as part of an organization.

© CraftoftheAir, LLC Privacy Policy

CraftoftheAir shall not be held responsible for any delay or failure to perform services due to causes beyond its control, including but not limited to, natural disasters, acts of government, pandemics, wars, terrorism, labor strikes, supply chain disruptions, and any other unforeseen circumstances or events that prevent or hinder the performance of its obligations under this agreement. In such events, CraftoftheAir shall promptly notify the client of the force majeure event and make reasonable efforts to resume the performance of services as soon as possible.

Governing Law and Dispute Resolution

Any disputes arising out of or relating to this agreement, including its interpretation, validity, or performance, shall be governed by and construed in accordance with the laws of the state in which CraftoftheAir, LLC is incorporated, without regard to its conflict of law provisions.

All disputes, controversies, or claims arising from or relating to this agreement shall be resolved exclusively through binding arbitration. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA). The arbitration proceedings shall take place in the state where CraftoftheAir, LLC is incorporated, and any judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Payment Terms and Late Fees

Payments for services provided by CraftoftheAir must be made in advance, unless otherwise agreed upon in writing, or according to the specific terms outlined in the invoice. All payments are due upon receipt of the invoice, and any amounts unpaid after 15 days from the due date shall be considered overdue.

In the event of overdue payments, CraftoftheAir reserves the right to charge a late fee of 1.5% per month on the outstanding balance. Additionally, the client agrees to pay all costs associated with the collection of overdue payments, including but not limited to attorney’s fees and court costs, if applicable..

© CraftoftheAir, LLC Terms of Use